
| I picked
up the tea ware at the post office today. It's rare to have expectations exceeded these days, but WOW! These little tea pots are so gorgeous! The packaging and shipping were also impeccable! I'm so glad I found you on the web. I looked for YiXing pots on many other sites, many with huge selections, but didn't find tea ware on those sites that were as beautiful as those you carry. I will be back again and again and again. Thank you so much! ~Jeanne |
| Thank you, Mary. My husband and
I are so addicted to your teas. I'll have to send you a picture of our 'tea cabinet' -- it looks like an ad for your site. LOL. ~Kristen |
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And the Ti Kwan Yin...what a beautiful bouquet it has, so light and lovely, it "had me at hello". Although your directions said use a "scant" teaspoon, I used heaping teaspoonfuls and had an amusing time watching it "bloom" out and over my infuser! Needless to say, we got about 5 infusions from that one. ~Ruth |
| Thanks again, you've been very
helpful, and I have to say its obvious that you are not selling mass market pots...I've done quite a bit of rooting around on the internet, and I keep seeing the same pots advertised all over the place...but I can tell yours are unique! ~Russell |
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"Tea pieces." Careful packaging / Fast shipping / BEAUTIFUL pieces / EXCELLENT service = I will pass on to anyone interested that Sensational Teas is the way to go! I'll be back... ~James |
| I received my Happy Lion teapot today and accessories. I am in love!!! What a little gem! You were correct and it has the most perfect pour, lid positioning, etc. I only have one other yixing pot, out of 6 that I use, that is so well designed. I love everything about this new one too. The cups are a darling match and the pouring vessel has already been very useful. The tea tray is for my mom's 66th birthday, so she will be receiving it tomorrow (I already had my tray). Thanks so much for all your advice and fast responses. ~Eileen |
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You are so nice to do business with! ~Cecilia |
| I could not be happier with
my choice of the many beautiful teapots you offer on your site. Its sheer beauty and perfect size have made it the perfect purchase. I appreciate your very good service and because of it will be looking forward to doing business with you in the future. ~David |
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The sample of Pearl Jasmine tea you included in the parcel was excellent, too. This has been a very pleasant transaction. I expect we'll be in touch again. ~Jennifer |
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| Thank you. I've referred quite a few people your way...All love your teas. I think I have half my office drinking tea now! ~Seth |
| Thank you for the exceptional customer service and attention, and the excellent products. ~Raul |
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perfect! Thanks for the fast shipping. I was happy to discover your website and look forward to ordering from you in the future. ~Ethan |
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-- with impressive packaging and presentation. I've prepared and used both already and am delighted. ~Bill |
| Thank you so much for the SUPER
fast shipping. I love the teapot, it is a work of art :-) Thank you again. Have a great day. ~Luna |
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condition yesterday. Thanks and take care! ~Susan |
| I received my order of the black
Tetsubin trivet today and it works perfectly as a replacement for my lost one! I also enjoyed the sample of Jasmine Pearl tea. Thank you for sending my order so quickly and for the attractive packaging and bow -- I am happy to buy from your website in the future. ~Sharon |
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| I got the rat teapot and tray. I
love both. Especially the teapot! Thanks very much for the extra gifts. That was very thoughtful of you. Happy New Year. ~Steve |
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If you think I'm going to thank you, you have another thing coming. I expect perfection, beauty, grace and function in whatever I do with you. You have spoiled me. ~Mark |
| Thank you, thank
you, thank you---the bamboo tray I ordered came so quickly, it is beautiful. I gave it to someone I love dearly, and he was very happy... ~Katherine |
| I can't believe my order came so quickly, how on earth did you get it here so fast? More important, however, is my complete amazement at how lovely these teapots are! The workmanship is incredible, they are wonderfully made and such a pleasure to hold. I so much enjoyed the presentation boxes, also quite lovely. Thanks so much for the sample teas, they were delightful. I would order again from you in complete confidence, such attention and customer service are rare online. I feel like I've actually visited your shop and gotten first class service. ~Maureen |
| I just wanted
to let you know how much I appreciate your genuine customer service.
From this e-mail, to the hand-written thank you, to the beautifully presented Tetsubin, your efforts did not go unnoticed. The tea pot is marvelous! The sample of Pearl Jasmine (one of my favorites, by the way), was used immediately. I definitely plan on shopping with you again, and will highly recommend you to my fellow tea lovers. ~Pamela |
| Just a quick note to say thank you! The water sprite was just too cute to pass up, and in person it is the first pot that I've had that did not make me think: "I could make better than this". The gaiwan is also just perfect, it will be great for oolongs. I already had a gongfu pitcher by the same maker (same writing, same color, same overall design) and similar tasting cups, so it completes that bit of my collection perfectly :) Anyway, thanks again for the great service, as usual. I will definitely be purchasing more of your pilochun when I run out, as it is one of the very very few pilochuns that I have really liked. ~Adrian |
| I just received my
package of wonderful teas and wanted to thank you for your quick response and proper packaging. I will definently get all my teas from you and will pass your card on to others. Thanks again. ~NORMA |
| I received my new YiXing Pot (always a treat) and tea today. I have, in the past ordered YiXing pots and tea from others but receiving a shipment from Sensational Teas is so much more special. I saw an interview with John Travolta one time in which he said Living is an Art. There is more than one way to do everything and you have made Tea and Tea Pots an Art. Buying the same thing from someone else just isnt the same. This is my second order from you and it wont be the last. Receiving a shipment from Sensational Teas is such a pleasant experience. I cant wait to order again. Thank you ~Carole |
| I wasn't expecting
my package so soon, so it was a most welcome surprise to find
it waiting for me when I got home from work. I really like the dragonfly tetsubin, and eagerly look forward to using it ....and the fragrance of the teas when I opened the box was a delight! The white tip earl grey has the best bergamot perfume for an earl grey, that I have ever bought, and the grand floral is intoxicating. It will be hard to choose whether to try the blood orange green or the dragonwell first. Thanks for the wonderful tea pot and fine teas! ~Cecilia |
| My order arrived yesterday! I was
so surprised at how quickly I received it. Thank you for the extra packet of tea - one more to experiment with. ~Pam |
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OMG! It is BEAUTIFUL! WOW! My very first Yixing teapot
arrived in the mail Thank you! ~Julia |
| I wanted you
to know how special it is to receive a personal note from you with all of my orders. The teas are wonderful and my parents and my husband's parents in Oregon have enjoyed their cups and teas. I love my Peach Monkey and plan to get a pot for each type of tea I brew. You have a wonderful business and the products are such a pleasure to purchase as gifts or for yourself. I love everything. ~Robyn |
| "I received my teas and they are wonderful! Thank you so much- the tea, and your promt service will keep me coming back for more. So until the next order- Thanks!" ~Anna |
| I was so glad
that I found you again. I had originally ordered from you about two years ago and loved everything I received. This is for my sister's birthday. She has become a collector of pots and has taken to tea drinking on a major level. What a perfect gift for her! I am going to print out your information and place it in the gift so she can keep ordering all of your wonderful products. I have never found such good teas. I look forward to sampling these latest teas with her and discovering new ones. Thank you for your excellent customer service, a dying art in this country! ~Robin |
| I just got home and found the package from you waiting for me. I cant believe it got here so FAST !! Thank you so much. Everything looks terrific. The teapots are beautiful. I opened the box and the wonderful aroma of the tea samples you included drifted up at me. I cant wait to try everything.The teapot, trivet and teas will make such special additions to the gift basket I am putting together. I am so happy I found you on the internet. Thank you for the trivet, the tea samples and your incredibly fast service. I will most definitely call you again and will recommend you to all my friends. ~Terrie |
| Our teapot
arrived yesterday coinciding with our favorite tea friend dropping by. My boys opened your beautifully wrapped box and we all marvelled at our darling dragonfly. Thank you so much for the tea sample, too, such a nice touch. We're very happy to be your tea friends! Have a wonderful summer and we'll talk to you again soon. ~ Steph |
| "I received
my 'Hira' Tetsubin teapot and find it to be even more beautiful
than it appears on your website, so I just ordered another. The first is a gift for my wife, the second is for me. Thank you for the pearl jasmine sample.It smells divine.We drink a lot of green tea and are allways on the lookout for fine quality." ~Douglas |
| I recieved my tea pot today, I love it. I can't believe how beautiful it is and the box it came in is a work of art. I will be a repeat customer and thanks again so very much. ~Judy |
| "Thank you
once again--for spectacular service: the Tetsubin teapots arrived today--practically instantaneous delivery! I have already used one of them, and am thrilled with the result; I have always found it difficult to brew tea properly, and this teapot seems to make it possible even for me." ~Howard |
| "Thank
you for your message--what a nice human touch! The teapot is a gift for my husband (who loves green tea) for our 6th wedding anniversary--the traditional gift being iron. I'm sure he'll be delighted! I must say, it was hard to choose since they're all so beautiful." ~Nancy |
| "I just wanted to let you know my tea filters arrived today. What exceptionally fast service! Thank you so much." ~ Dorothy |
| "What impressive customer service! Thanks for me letting me know the status of my order. It's great that my husband's Valentine's Day gift will be here in time!" ~Rebecca |
| "This
teapot was a gift for my wife for our 34th anniversary, and it
was superb! Your wrapping allowed me to just remove it from the shipping box and pass it on. Thank you so much, and we will be ordering some tea in the future once she has decided upon her favorites." ~Tim |
| "I just
wanted to say a quick thank you for your quick response to my
order. I had everything sitting on my desk when I walked in on
Monday morning!! As this is a birthday present for my boyfriend I am so excited that everything looks exactly how I expected and the teas smell so yummy, I can't wait to try some with him. Again, thank you so much for your excellent customer service!" ~Susan |
| "I just wanted
to say thanks very much for such a nice response to my order,
it's so nice to know I'm dealing with somebody who cares enough about what they're doing and who their customers are to write such a thoughtful response. In an age of so many impersonal interactions, it always makes my day to stumble upon something different." ~Ryan |
| "Thank you very much for your exceptional service and speedy delivery. My oolongs arrived today (I didn't expect them until later in the week) and I am enjoying my second cup of Bai Hao right now. It is a pleasure buying teas from you and I look forward to continuing doing business with Sensational Teas." ~Tony |
"The tetsubin and teas arrived and were perfect! Bob loved the gift and we both loved the teas! We will be ordering more and sampling other varieties. Thanks much!" ~Susan M |
| "Just thought you would like to know that I received the first shipment of YiXing teapots in perfect condition! The pictures on your site did not do the teapots justice because they are exquisite! I can't wait for the next set. I am an avid collector of these tea pots and have quite a few that I bought from various trips to China. You now have a loyal customer and I will tell all my friends about you. What impressed me the most is the time you take to contact your customers." ~Mona |
| "The
other two tea pots are SO delicate - like a feather! A true sign
of excellent YiXing craftsmanship!! Being a potter myself, I know that the thinner the pot, the better the quality. But with YiXing ware, it is one of the criteria for excellence and when you carefully bang on the pieces with the cover, they emit a clear high pitch "ping" - like glass. All of your pieces meet the criteria for excellent craftsmanship. I have ordered one or two pieces from other places but have been dissapointed in the quality and never went back. I want other YiXing collectors to know that they don't have to go to China to get such wonderful pots!" ~Mona |
| "I received my order this evening already. I was surprised it got here so fast! The "Moon" pot is absolutely fantastic. Sometimes when you buy things, there is an ultimate disappointment in concept or quality, but certainly not in this case. You have great products." ~Gene |
| "My incredibly beautiful "Dragon & Phoenix" arrived Tuesday, surely having set a transcontinental speed record. I'd like to thank you for a thoroughly satisfying buying experience -- everything about your operation says "First Class." ~Mark |
| "I
just called but decided to e-mail as well. I'm so excited
about my new tea things. As I said on the phone message, when I opened the box I was in heaven. The smells are amazing. I can't wait to brew my first 'real' cup of tea. Thank you for your note after my order, it was a great personal touch. Also thank you for your wonderful, and helpful, website. It has everything I could ever need to learn about tea. Thanks again." ~Cindy |
| "The Keemun Congou tea is about the best black tea I've tasted, mind blowingly good! I gave some to a colleague to try and it blew him away also. The Anxi Pouchong sample was awesome too and the Yang Xing Mao Feng is so much better than the other green teas I've had in the past that the priors tend to taste like seaweed in an old sweatsock by comparison. So, short answer, please continue to sell tea for the next several decades." ~Art |
| "Thank you, Mary, for the very fast service. I received the order today! Your Dragonwell tea is one of my very favorites, and one of my favorite teas to give as a gift." ~Josh |
| "I tried about 15 tea samples from Sensational Teas and 20 from <another tea merchant> & <another tea merchant>. In particular I tried some Earl Greys and Kenilworth OP1s from each. I'm happy to say that the versions you sell are far and away better than either of those. Just thought you'd like to know where you stand compared to the competition. Your selection is quite limited in comparison but you more than make up for it in quality. Besides, nobody can touch you service-wise!" ~Jody |
| "Wow! Lightning fast delivery! I'm very impressed -- you definitely have a big fan in San Diego. The dragonfly teapot is absolutely beautiful." ~Kevin |
| "The
two Hira teapots, trivets and cups arrived today and they are
wonderful!!! This was the Mother's Day present I wanted. My older daughter and I were in Paris when we first saw them and fell in love. You've made two ladies very, very happy! Thank you!!" ~Kim |
| "The latest teas really are sensational! Thanks for being so nice :-) You and your business make this world a little better place for all of us..." ~David |
| "I
just received my tea order and wanted to tell you how special
your company is! The e-mail from you, the personal signed
receipt enclosed with the order were really nice touches that
you don't encounter much in today's world. And it didn't cost an arm and a leg for some really quality product. Thanks so much and I plan on ordering many more items for gifts as well!" ~Leeza |
| "Your customer service is is excellent, your teas are wonderful and you're fun! What more could one ask for??? I'm just guessing but I'll bet ALL of your customers feel the same. Thanks for everything Mary. You're a real pleasure to do business with." ~Dave |
| "Yesterday, about 48 hours after I sent you an order, a box arrived. Everything was perfect. I really liked the presentation of the teapot in the box. Thanks for really good service and the personal touch. It is sincerely appreciated!" ~Norm |
| "Getting
home today and finding the teapot and teas I ordered on my doorstep
brought a ray of light to a difficult day at work. When I opened up the tea canisters for a smell, the aroma knocked me off my feet. What a fragrance! I'm hooked!!! Can't wait to season the new pot and have a cup of the pearl jasmine tea. I'm planning on ordering more tea ASAP. Maybe a new pot too! Can't have too many pots. Thanks again for a wonderful end to what could have been a miserable day." ~Adele |
| "I
just got in from work to find that I had received my order, I
really appreciate your promptness, I didn't expect to receive
it so soon. All I can say is that I have been collecting YiXing wares for about five years and the Colossus pot is absolutely amazingly cool, it is definitely my favorite so far. I hope that you keep finding these treasures for people like me to enjoy. I will certainly frequent your site to snatch up any new fantastic teapots that you add. Well, I just wanted to say thanks and to compliment you on your cool site." ~Raymond |
| "My sister ordered some tea from you to give to me for my birthday. One was the Kenilworth Ceylon and I have never tasted anything like it. So far it is my favorite tea. My sister said such wonderful things about your website and her purchasing experience that I knew I couldn't go wrong by ordering from you. So you've won more customers...I'll pass it on too. Thanks again!" ~Jessica |
| "I
think the Internet is a great vehicle for the right business
and your obviously is. It's well done, and your products
are well selected and unique. I received the tea samples and liked all of them. My problem was that I had nothing to compare them to so I started buying some teas locally to try and educate my tastebuds. It's amazing how different they taste now that I have something to compare them to. The Anxi Pouchong truly is unique and excellent. The Gopaldhara Darjeeling is the BEST I've ever tasted. Thank you for all your help and your special and unusual teas." ~Dave |
| "With the great tea selection you have on the website and the great customer service, I will be placing more orders in the future. :) Thanks again." ~Paul |
| "I just wanted to let you know that my box of teas arrived this morning and you could almost smell them through the box, I got so excited...almost like a kid opening a present. The Earl Grey White Tip was so unusual that I just had to try that one first and I don't think I've ever tasted a more delicious cup of tea...ever. It was on of those things that with ever sip you went 'mmmmm...'. If anyone has any questions on the quality or flavor of your teas, you just give them my e-mail address and I will set them straight. Thank you so much once again for having such wonderful tea." ~Sherry |
| "Thank YOU! I really love the tea strainer and also wanted to mention how much I like the 'sample' availability that you have. This is a super way to try these teas without feeling like you have lost any significant investment if you don't like them." ~Eileen |