Sensational Teas...
 I can't believe my order came
so quickly, how on earth did you get it here so fast? More
important, however, is my complete amazement at how lovely these
teapots are! The workmanship is incredible, they are wonderfully
made and such a pleasure to hold. I so much enjoyed the presentation
boxes, also quite lovely. Thanks so much for the sample
teas, they were delightful. I would order again from you
in complete confidence, such attention and customer service are
rare online. I feel like I've actually visited your shop and
gotten first class service. ~Maureen |
| I
just wanted to let you know how much I appreciate your genuine
customer service. From this e-mail, to the hand-written thank you, to the beautifully presented Tetsubin, your efforts did not go unnoticed. The tea pot is marvelous! The sample of Pearl Jasmine (one of my favorites, by the way), was used immediately. I definitely plan on shopping with you again, and will highly recommend you to my fellow tea lovers. ~Pamela |
|
~NORMA |
| I
received my new YiXing Pot (always a treat) and tea today. I
have, in the past ordered YiXing pots and tea from others but…receiving
a shipment from Sensational Teas is so much more special. I saw
an interview with John Travolta one time in which he said “Living
is an Art”. There is more than one way to do everything
and you have made Tea and Tea Pots an Art. Buying the same thing
from someone else just isn’t the same. This is my second
order from you and it won’t be the last. Receiving a shipment
from Sensational Teas is such a pleasant experience. I can’t
wait to order again. Thank you ~Carole |
| I
wasn't expecting my package so soon, so it was a most welcome
surprise to find it waiting for me when I got home from work.
I really like the dragonfly tetsubin, and eagerly look forward to using it ....and the fragrance of the teas when I opened the box was a delight! The white tip earl grey has the best bergamot perfume for an earl grey, that I have ever bought, and the grand floral is intoxicating. It will be hard to choose whether to try the blood orange green or the dragonwell first. Thanks for the wonderful tea pot and fine teas! ~Cecilia |
|
Thank you! ~Julia |
| I
wanted you to know how special it is to receive a personal note
from you with all of my orders. The teas are wonderful and my parents and my husband's parents in Oregon have enjoyed their cups and teas. I love my Peach Monkey and plan to get a pot for each type of tea I brew. You have a wonderful business and the products are such a pleasure to purchase as gifts or for yourself. I love everything. ~Robyn |
| "I
received my teas and they are wonderful! Thank you so much- the
tea, and your promt service will keep me coming back for more.
So until the next order- Thanks!" ~Anna |
| I
was so glad that I found you again. I had originally ordered from you about two years ago and loved everything I received. This is for my sister's birthday. She has become a collector of pots and has taken to tea drinking on a major level. What a perfect gift for her! I am going to print out your information and place it in the gift so she can keep ordering all of your wonderful products. I have never found such good teas. I look forward to sampling these latest teas with her and discovering new ones. Thank you for your excellent customer service, a dying art in this country! ~Robin |
| I
just got home and found the package from you waiting for me.
I can’t believe it got here so FAST !! Thank you so much.
Everything looks terrific. The teapots are beautiful. I opened
the box and the wonderful aroma of the tea samples you included
drifted up at me. I can’t wait to try everything.The teapot,
trivet and teas will make such special additions to the gift
basket I am putting together. I am so happy I found you on the
internet. Thank you for the trivet, the tea samples and
your incredibly fast service. I will most definitely call you
again and will recommend you to all my friends. ~Terrie |
| Our
teapot arrived yesterday coinciding with our favorite tea friend dropping by. My boys opened your beautifully wrapped box and we all marvelled at our darling dragonfly. Thank you so much for the tea sample, too, such a nice touch. We're very happy to be your tea friends! Have a wonderful summer and we'll talk to you again soon. ~ Steph |
| "I
received my 'Hira' Tetsubin teapot and find it to be even more
beautiful than it appears on your website, so I just ordered another. The first is a gift for my wife, the second is for me. Thank you for the pearl jasmine sample.It smells divine.We drink a lot of green tea and are allways on the lookout for fine quality." ~Douglas |
| I
recieved my tea pot today, I love it. I can't believe how beautiful
it is and the box it came in is a work of art. I will be a repeat
customer and thanks again so very much. ~Judy |
| "Thank
you once again--for spectacular service: the Tetsubin teapots
arrived today--practically instantaneous delivery! I have already used one of them, and am thrilled with the result; I have always found it difficult to brew tea properly, and this teapot seems to make it possible even for me." ~Howard |
| "Thank
you for your message--what a nice human touch! The teapot is a gift for my husband (who loves green tea) for our 6th wedding anniversary--the traditional gift being iron. I'm sure he'll be delighted! I must say, it was hard to choose since they're all so beautiful." ~Nancy |
| "I
just wanted to let you know my tea filters arrived today. What
exceptionally fast service! Thank you so much." ~ Dorothy |
| "What
impressive customer service! Thanks for me letting me know the
status of my order. It's great that my husband's Valentine's
Day gift will be here in time!" ~Rebecca |
| "This
teapot was a gift for my wife for our 34th anniversary, and it
was superb! Your wrapping allowed me to just remove it from the shipping box and pass it on. Thank you so much, and we will be ordering some tea in the future once she has decided upon her favorites." ~Tim |
| "I
just wanted to say a quick thank you for your quick response
to my order. I had everything sitting on my desk when I walked
in on Monday morning!! As this is a birthday present for my boyfriend I am so excited that everything looks exactly how I expected and the teas smell so yummy, I can't wait to try some with him. Again, thank you so much for your excellent customer service!" ~Susan |
| "I
just wanted to say thanks very much for such a nice response
to my order, it's so nice to know I'm dealing with somebody who cares enough about what they're doing and who their customers are to write such a thoughtful response. In an age of so many impersonal interactions, it always makes my day to stumble upon something different." ~Ryan |
| "Thank
you very much for your exceptional service and speedy delivery.
My oolongs arrived today (I didn't expect them until later
in the week) and I am enjoying my second cup of Bai Hao right
now. It is a pleasure buying teas from you and I look forward
to continuing doing business with Sensational Teas." ~Tony |
| "The tetsubin and teas arrived
and were perfect! Bob loved the gift and we both loved the teas! We will be ordering more and sampling other varieties. Thanks much!" ~Susan M |
| "Just
thought you would like to know that I received the first shipment
of YiXing teapots in perfect condition! The pictures on
your site did not do the teapots justice because they are exquisite!
I can't wait for the next set. I am an avid collector
of these tea pots and have quite a few that I bought from various
trips to China. You now have a loyal customer and I will
tell all my friends about you. What impressed me the most
is the time you take to contact your customers." ~Mona |
| "The
other two tea pots are SO delicate - like a feather! A true sign
of excellent YiXing craftsmanship!! Being a potter myself, I know that the thinner the pot, the better the quality. But with YiXing ware, it is one of the criteria for excellence and when you carefully bang on the pieces with the cover, they emit a clear high pitch "ping" - like glass. All of your pieces meet the criteria for excellent craftsmanship. I have ordered one or two pieces from other places but have been dissapointed in the quality and never went back. I want other YiXing collectors to know that they don't have to go to China to get such wonderful pots!" ~Mona |
| "I received my order this
evening already. I was surprised it got here so fast! The
"Moon" pot is absolutely fantastic. Sometimes
when you buy things, there is an ultimate disappointment in concept
or quality, but certainly not in this case. You have great
products." ~Gene |
| "My incredibly beautiful
"Dragon & Phoenix" arrived Tuesday, surely having
set a transcontinental speed record. I'd like to thank
you for a thoroughly satisfying buying experience -- everything
about your operation says "First Class." ~Mark |
| "I just called but decided
to e-mail as well. I'm so excited about my new tea things. As I said on the phone message, when I opened the box I was in heaven. The smells are amazing. I can't wait to brew my first 'real' cup of tea. Thank you for your note after my order, it was a great personal touch. Also thank you for your wonderful, and helpful, website. It has everything I could ever need to learn about tea. Thanks again." ~Cindy |
| "The Keemun Congou tea is
about the best black tea I've tasted, mind blowingly good! I
gave some to a colleague to try and it blew him away also. The
Anxi Pouchong sample was awesome too and the Yang Xing Mao Feng
is so much better than the other green teas I've had in the past
that the priors tend to taste like seaweed in an old sweatsock
by comparison. So, short answer, please continue to
sell tea for the next several decades." ~Art |
| "Thank you, Mary, for the
very fast service. I received the order today! Your
Dragonwell tea is one of my very favorites, and one of my
favorite teas to give as a gift." ~Josh |
| "I tried about 15 tea samples
from Sensational Teas and 20 from <another tea merchant>
& <another tea merchant>. In particular I tried
some Earl Greys and Kenilworth OP1s from each. I'm happy
to say that the versions you sell are far and away better than
either of those. Just thought you'd like to know where
you stand compared to the competition. Your selection is
quite limited in comparison but you more than make up for it
in quality. Besides, nobody can touch you service-wise!"
~Jody |
| "Wow! Lightning fast
delivery! I'm very impressed -- you definitely have a big
fan in San Diego. The dragonfly teapot is absolutely beautiful."
~Kevin |
| "The two Hira teapots, trivets
and cups arrived today and they are wonderful!!! This was the Mother's Day present I wanted. My older daughter and I were in Paris when we first saw them and fell in love. You've made two ladies very, very happy! Thank you!!" ~Kim |
| "The latest teas really are
sensational! Thanks for being so nice :-) You
and your business make this world a little better place for all
of us..." ~David |
| "I just received my tea order
and wanted to tell you how special your company is! The
e-mail from you, the personal signed receipt enclosed with the
order were really nice touches that you don't encounter much
in today's world. And it didn't cost an arm and a leg for some really quality product. Thanks so much and I plan on ordering many more items for gifts as well!" ~Leeza |
| "Your customer service is
is excellent, your teas are wonderful and you're fun! What
more could one ask for??? I'm just guessing but I'll bet
ALL of your customers feel the same. Thanks for everything
Mary. You're a real pleasure to do business with."
~Dave |
| "Yesterday, about 48 hours
after I sent you an order, a box arrived. Everything was
perfect. I really liked the presentation of the teapot
in the box. Thanks for really good service and the
personal touch. It is sincerely appreciated!" ~Norm |
| "Getting home today and finding
the teapot and teas I ordered on my doorstep brought a ray of
light to a difficult day at work. When I opened up the tea canisters for a smell, the aroma knocked me off my feet. What a fragrance! I'm hooked!!! Can't wait to season the new pot and have a cup of the pearl jasmine tea. I'm planning on ordering more tea ASAP. Maybe a new pot too! Can't have too many pots. Thanks again for a wonderful end to what could have been a miserable day." ~Adele |
| "I just got in from work
to find that I had received my order, I really appreciate your
promptness, I didn't expect to receive it so soon. All I can say is that I have been collecting YiXing wares for about five years and the Colossus pot is absolutely amazingly cool, it is definitely my favorite so far. I hope that you keep finding these treasures for people like me to enjoy. I will certainly frequent your site to snatch up any new fantastic teapots that you add. Well, I just wanted to say thanks and to compliment you on your cool site." ~Raymond |
| "My sister ordered some tea
from you to give to me for my birthday. One was the Kenilworth
Ceylon and I have never tasted anything like it. So far
it is my favorite tea. My sister said such wonderful things
about your website and her purchasing experience that I knew
I couldn't go wrong by ordering from you. So you've won
more customers...I'll pass it on too. Thanks again!"
~Jessica |
| "I think the Internet is
a great vehicle for the right business and your obviously is.
It's well done, and your products are well selected and
unique. I received the tea samples and liked all of them. My problem was that I had nothing to compare them to so I started buying some teas locally to try and educate my tastebuds. It's amazing how different they taste now that I have something to compare them to. The Anxi Pouchong truly is unique and excellent. The Gopaldhara Darjeeling is the BEST I've ever tasted. Thank you for all your help and your special and unusual teas." ~Dave |
| "With the great tea selection
you have on the website and the great customer service, I will
be placing more orders in the future. :) Thanks again."
~Paul |
| "I just wanted to let you
know that my box of teas arrived this morning and you could almost
smell them through the box, I got so excited...almost like a
kid opening a present. The Earl Grey White Tip was so unusual
that I just had to try that one first and I don't think I've
ever tasted a more delicious cup of tea...ever. It
was on of those things that with ever sip you went 'mmmmm...'.
If anyone has any questions on the quality or flavor of
your teas, you just give them my e-mail address and I will set
them straight. Thank you so much once again for having
such wonderful tea." ~Sherry |
| "Thank YOU! I really
love the tea strainer and also wanted to mention how much I like
the 'sample' availability that you have. This is a super
way to try these teas without feeling like you have lost any
significant investment if you don't like them." ~Eileen |
