Frequently Asked Questions
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Shipping : Orders may be shipped FedEx Ground, FedEx 2Day or USPS Priority Mail. FedEx will not ship to rural routes or P.O. Boxes so those needing delivery to these locations must choose Priority Mail. FedEx Ground is usually the cheapest method of shipping for virtually all orders except very light ones (tea samples, a tin of tea, a tea cup, etc) and Priority Mail is best for those. If you have any special requests regarding shipping, please feel free to enter your request in the customer comments section when placing your order or e-mail me directly at: mary@sensationalteas.com ~ I'm delighted to help!! |
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Understanding "Ounces"
versus "Cups": YiXing teapots are traditionally small so that the owner can brew tea and drink it right away, even directly from the spout! More hot water is added to the same leaves until they no longer produce flavorful tea. These teapots are perfect for gong fu tea drinking which is how the Chinese have enjoyed tea for centuries. By placing a large amount of tea leaves in the little teapot, filling only partially with hot water and infusing for very short intervals, the true essence of the leaves is released and many infusions of ever-changing aromas and nuances may be experienced. |
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Teapots and Their Irregularities: It is impossible for every aspect of every teapot to be perfect and still maintain the individual and magnificent characteristics of hand finished tea accessories. It is this method of crafting that makes them so very special. You can see how the crafter etched the floral design or formed the dragon's tail. Or how the paint and enamel were applied to the cast iron shell. No YiXing or Tetsubin teapot is without variations or subtle differences. However, our teapots are im-'perfect'-ly beautiful! |
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| Catalog
Inquiries: A catalog was attempted when Sensational Teas first hit the internet but it soon became apparent with our very quickly changing merchandise that this was an impossible task. With teas, teapots and accessories coming and going so frequently, a catalog would be largely inaccurate the moment if came off the presses. We recommend our online website as the best reflection of what we have to offer at any given moment. |
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| Wholesale
Inquiries: We do not offer our merchandise wholesale at this time. We sure do appreciate your interest though!! |
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| Safety
& Security: While browsing our site, you'll notice there is no 'locked padlock' in your lower toolbar. That is because no information whatsoever passes from you to us EXCEPT in our 110% safe shopping cart system. When submitting any personal information at our website, you are taken to our safe and secure shopping cart located on a server that encrypts all information making your shopping experience the safest around. |
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| Tea
Refills: All our teas are available in refill bags for a small discount. Any combination of refills and regular tins in your order is fine, don't be afraid to mix it up. The refill bags save our natural resources and save you a little money, too. |
